Welcome to avery

WE DELIVER THE FUTURE OF GUEST EXPERIENCE

Touchless & Frictionless.
Let your guests choose how they want to interact with your hotel at various stages of their journey. Enable contactless touch* services for memorable, safe and seamless guest experience.

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From guest service request to food ordering

Reduce the phone calls and stress at the front desk. Automate pre-arrival checkin, increase F&B revenue, automate guest service requests, maintenance issues, reviews, and promotional campaigns.
Better manage groups and events.
Available across channels including: SMS, Facebook, WhatsApp, Apps, and more

Avery in Messenger
Avery order food

Order food and drinks by text message.

Single message to get started. Increase restaurant revenues with convenience of text orders and direct cashless payments processing.

Powerful CMS to manage offers, push promotions and F&B items.

avery comes with a dashboard for two-way guest communication, and a way to push promotions, manage food and drinks offers and a powerful conversational automation cms to extend and customize automated communication to your needs. You can train avery to your needs.

Avery CMS
Avery analytics dashboard

Task tracking and powerful analytics

Dashboard to track and process guest request. Escalation rules and powerful analytics. All in one package.

Benefits

AI-powered messaging opens up a wide array of opportunities for your hotel to build differentiation and provide personalized and timely service to customers. Simplify the overall lodging experience for your customers with chatbots by providing them with:

AUTOMATED INTERACTIONS

Customers can quickly and seamlessly gain access to most of the hotel services, like repairs, cleaning, room service, food ordering etc.

PUSH PROMOTIONS

Customer will receive highly personalized offers based on their profile data at the right place and right time.

ALWAYS ON

With access to customer information (such as duration of stay) and your hotel’s service base, avery will deliver instant, contextual support for quick problem resolution.

LOCAL RECOMMENDATIONS

Customers conveniently get travel planning tips, important updates, and more.

Why chatbots?

Creating a seamless omnichannel experience is becoming extremely important for hotel and travel industry, as more and more users see digital channels as faster, more flexible and responsive to their needs. Digitization of hotel services (digital transformation) is continuing as customers demand convenience, ease of use and instant gratification. The rapid growth of messaging combined with reported 'app fatigue' (less and less apps being downloaded and kept on smartphones) is creating a perfect climate for the rise of a new interface - conversation.

Chatbots Respond to the Needs of Digitally-Savvy Customers

To continually attract, retain and build a more loyal customer base and drive more incremental revenue, hotels need to meet their customer where they already are - in messaging apps.

65%

of people prefer to message rather than call or email.

75%

Over the next 2 years almost 75% of people expect to use messaging apps more for communicating with businesses.

53%

of people say they are more likely to purchase with a business they can contact via a chat app.

Transform your Customer experience and service delivery